Privacy Policy

1. Overview

VELORÉ HOME respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this policy.

2. Information We Collect

When you interact with our website, we may collect certain information, including:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment-related details

  • Order history

  • Device and browser information

  • IP address and location data

3. How We Use Your Information

Your information may be used to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve website functionality and user experience

  • Prevent fraud and unauthorized activity

  • Comply with legal obligations

We may also use your email address to send promotional communications if permitted by applicable laws.

4. Payment Security

Payments made on VELORÉ HOME are processed through secure third-party payment providers.

We do not directly store complete credit card information on our servers.

All payment transactions are encrypted using secure technology designed to protect customer information.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Remember user preferences

  • Improve website performance

  • Analyze traffic and visitor behavior

  • Support advertising and marketing efforts

You may disable cookies through your browser settings, although certain website features may not function properly.

6. Sharing of Information

We do not sell or rent personal information to third parties.

Your information may be shared with trusted service providers only when necessary to operate our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Analytics and marketing services

These providers are expected to protect your information appropriately.

7. International Transfers

Because we serve customers worldwide, your information may be processed or transferred across different countries and regions where our service providers operate.

We take reasonable measures to ensure information is handled securely.

8. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders

  • Provide customer service

  • Meet legal and accounting obligations

  • Resolve disputes

  • Enforce agreements

9. Your Rights

Depending on your region, you may have rights regarding your personal information, including:

  • Accessing your data

  • Correcting inaccurate information

  • Requesting deletion of personal data

  • Objecting to certain uses of data

  • Requesting data portability

Requests may be subject to legal verification requirements.

10. Third-Party Services

Our website may contain links or integrations with third-party platforms or services.

We are not responsible for the privacy practices or content of third-party websites.

11. Children’s Privacy

VELORÉ HOME does not knowingly collect personal information from children under the age required by applicable law.

If such information is identified, we will take reasonable steps to remove it.

12. Policy Updates

We reserve the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes.

Updated versions will be posted on this page.

13. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact:

Email: 11129298539@qq.com
Phone: +86 17865655563

Company Name: Weifang Lanyufan Trading Co., Ltd.

Company Address: Room 409, Commercial Building No.53,
Phase III, Baihui Market,
No.3320 Yaxing Road, Kaiyuan Subdistrict,
Hanting District, Weifang City,
Shandong Province, China